MINISO UK

We ask that all interested creators apply through our official link on Instagram. Please visit our Instagram page [@MINISOUK] and click the link in our bio to submit your collaboration application ...

It’s bad enough that your product develops a fault, so we try to make our returns or repair service as painless as possible.We will offer either a repair, exchange or refund if the fault occurs wit...

Please  return the product to one of our stores with your emailed e-receipt and, if applicable, the card you paid with. When returning opened products to us, you should do so without undue delay an...

We want you to be absolutely satisfied with your product and would recommend that, where practicable, you unpack and check it for damage as soon as it arrives. If you receive a damaged product plea...

Some of our products have a minimum age requirement (computer games for example), and by ordering you are confirming that you are of the required age. Your age may be checked using an approved age ...

As you would expect all our prices are in UK pounds. The total cost of your order will be the price of the products you order, the delivery charge (if any), plus any additional services you choose ...

Firstly, don’t panic if you make any mistakes during your order, you can correct any input errors right up until you confirm payment. Once you’re happy everything is correct and you’ve submitted an...

If you're returning items to us from within the UK follow the 4 simple steps shown below:Step 1: Please use the returns note provided with your delivery.Step 2: Place all items you wish to return w...

You may also return goods that you perceive to be faulty under our Terms and Conditions. It is essential for both hygiene reasons and to allow us to carry out a thorough assessment, that all items ...

If you unpack your product and find it damaged or incorrect, please contact us as soon as you can, so that we can arrange a return or exchange product for you. This should be no later than 14 days ...